BAMF - Bundesamt für Migration und Flüchtlinge - Hotline Working and Living in Germany

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"Hotline Working and Living in Germany"

Our hotline offers personalised information and advice, in German or English, on the following topics:

The hotline is available from 9:00 a.m. to 3:00 p.m. CET, Monday through Friday, under the telephone number +49 30 1815-1111.

  • Job search, work and careers
  • Recognition of foreign vocational qualifications
  • Entry and residence
  • Learning German

The hotline is available from 9:00 a.m. to 3:00 p.m. CET, Monday through Friday, under the telephone number +49 30 1815-1111. We look forward to hearing from you!

Calls from a landline in Germany are subject to the normal charges. Charges for mobile telephone calls may differ. Calls from abroad are subject to the international charges applicable under your plan.

The hotline is part of the German government’s strategy for responding to demographic change and is operated jointly by the Federal Office for Migration and Refugees (BAMF) and the Federal Employment Agency (BA) under a cooperative arrangement among the Federal Ministry for Economic Affairs and Energy (BMWi), the Federal Ministry of the Interior (BMI), the Federal Ministry of Education and Research (BMBF) and the Federal Employment Agency (BA).

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© 2018 Copyright by Federal Office for Migration and Refugees. All rights reserved.

Wichtige Mitteilung

Warning!

There have been several occasions very recently in which people have pretended to be employees of the Federal Office and asked for an interview at which they questioned asylum applicants intensively. This took place in some cases on the pretext that a second hearing was allegedly needed. Important: The Federal Office does not conduct home visits! These individuals do not work for the Federal Office. The Federal Office has therefore filed criminal charges. If something similar happens to you, or if you observe anything of this nature as a carer, please report this to your local police station.Interviewers from reputable survey institutes who are currently conducting interviews as part of research projects in which data are collected on a voluntary basis clearly state who they are working for. They also give the name of the survey institute and prove this by showing the appropriate documentation. This means that you can make enquiries should you have any doubts.

Fraud Phone Calls