BAMF - Bundesamt für Migration und Flüchtlinge - MILo information system

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MILo information system

Knowledge management for the foreign nationals system

High-quality decisions, both in the area of asylum and in the areas of migration, integration, refugee protection and repatriation require extensive information about the immigrants' countries of origin, previous legal rulings and other areas. The Federal Office runs the information and knowledge management system, MILo, (Migration Info Logistics), and makes this system available to authorities at Federal, regional and local level, as well as to partner authorities in other countries.

It currently deals with 29 countries, mainly from the European Union (Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Hungary, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom).

MILo is a platform for the Federal Office's information and knowledge management.It helps to capture and research information from the following areas:

  • Migration
  • Asylum
  • Integration
  • Temporary protection
  • Repatriation

The internal database comprises almost 1.5 million documents concerning migration, integration, asylum, information about countries of origin, and repatriation, including reports and information, status reports and country analyses, EU documents, court decisions, bibliographies and press reports.  Most of the information comprises full-text documents, usually in HTML or PDF format.MILo is one of the most extensive information systems concerning countries of origin of asylum seekers, refugees and immigrants.Numerous standard functions are made available to users for personalised information management (e.g. discussion forums, news channels and project spaces), which allow users to set up a personal area of work in addition to the data collections provided.

Given the key importance of information in all areas of work with foreign nationals, the Federal Office has set up the Asylum and Migration Information Centre where the information for MILo is screened and prepared.

Target group of the system

In addition to being used internally, the system can be used by Federal, regional and local authorities dealing with issues concerning foreign nationals.Partner authorities in other European states also use the information platform.Interested authorities can contact us in the event of queries.

Technical implementation

Based on a modern, highly available document management system and the underlying database management system, this system offers mechanisms to process and archive documents (workflows), projects, image objects, teamwork and the option for setting up forums.A search engine is available for search functions allowing multi-lingual and cross-lingual searches to be made in addition to normal full-text searches.MILo has a bilingual interface.All the user needs is a web browser. The interface is optimised for Microsoft Internet Explorer (IE) version 5.5 and above.

Date 18 January 2011

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