BAMF - Bundesamt für Migration und Flüchtlinge - Arrival centres

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Arrival centres

The arrival centres are the central entry point when it comes to the asylum procedure. It is in the arrival centres that all the steps are carried out which are necessary for the asylum procedure. This includes the medical examination by the Länder, the recording of the personal data and the identity check, the application, the interview and the Federal Office’s decision on the asylum application, as well as the initial advice on access to the labour market by the local Employment Agency.
Integrated refugee management is used to store the processes of the authorities involved – from registration in the respective Federal Land, examining the state of health through to the notice on the decision – in a nationwide core data system, and hence to improve cooperation.

Integration courses and access to the labour market

Asylum-seekers are counselled whilst their applications are being processed with regard to attending the Federal Office’s integration courses where they live.

They also receive advice on the potential for access to the labour market. Counsellors from the Federal Employment Agency collect the applicants’ personal data on the spot in the arrival centres. These data are then available to the employment agencies and job centres all over the country.

Date 24 October 2017

Additional Information

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Film: Information on the Asylum Procedure. Your rights and obligations.

The film entitled "Information on the Asylum Procedure. Your rights and obligations" is a visual addition to the written information which, by law, must be provided to anyone applying for asylum.

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Wichtige Mitteilung


There have been several occasions very recently in which people have pretended to be employees of the Federal Office and asked for an interview at which they questioned asylum applicants intensively. This took place in some cases on the pretext that a second hearing was allegedly needed. Important: The Federal Office does not conduct home visits! These individuals do not work for the Federal Office. The Federal Office has therefore filed criminal charges. If something similar happens to you, or if you observe anything of this nature as a carer, please report this to your local police station.Interviewers from reputable survey institutes who are currently conducting interviews as part of research projects in which data are collected on a voluntary basis clearly state who they are working for. They also give the name of the survey institute and prove this by showing the appropriate documentation. This means that you can make enquiries should you have any doubts.

Fraud Phone Calls