BAMF - Bundesamt für Migration und Flüchtlinge - The European context

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The European context

Many people travel to the European Union in order to escape from war and persecution or for economic reasons. The EU’s obligation to help those in need of protection is entrenched in the Charter of Fundamental Rights as well as in the Treaty on the Functioning of the European Union.
Joint legal provisions and practical support measures have been developed in order to counter this challenge as well as possible.

The Common European Asylum System – CEAS

The introduction of a common asylum procedure and of a standard status for individuals who require international protection is a major component of the Common European Asylum System (CEAS). Its aim is to ensure that asylum-seekers are treated fairly and that their cases are examined according to uniform standards, regardless of the Member State in which they file their asylum applications.

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The European Asylum Support Office (EASO)

The European Asylum Support Office (EASO), headquartered in Malta, strengthens practical cooperation among the EU Member States on asylum.

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Wichtige Mitteilung


There have been several occasions very recently in which people have pretended to be employees of the Federal Office and asked for an interview at which they questioned asylum applicants intensively. This took place in some cases on the pretext that a second hearing was allegedly needed. Important: The Federal Office does not conduct home visits! These individuals do not work for the Federal Office. The Federal Office has therefore filed criminal charges. If something similar happens to you, or if you observe anything of this nature as a carer, please report this to your local police station.Interviewers from reputable survey institutes who are currently conducting interviews as part of research projects in which data are collected on a voluntary basis clearly state who they are working for. They also give the name of the survey institute and prove this by showing the appropriate documentation. This means that you can make enquiries should you have any doubts.

Fraud Phone Calls