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List of FAQs for the area WebGIS

What does an integration course provider do?

Integration course providers offer courses and register all attendees with the Federal Office for Migration and Refugees. In addition, course providers implement the tests and examinations during the integration course.

What should I do if I can’t find an integration course provider in my locality?

You should widen the area of your search. This means that you increase the distance between the town you have chosen and the town where the course is held. If course providers are still not shown, please enquire by telephone or in person at your local foreign affairs office or at an initial advisory service for immigrants.

The surrounding area search function does not work. What should I do?

The surrounding area search function does not work for local foreign affairs offices and regional offices because each postcode area has been allocated a specific local foreign affairs office or regional office. Therefore you must enter a specific postcode if you are looking for a local foreign affairs office or a regional office.

No results are shown. What should I do?

First, you can try to widen the area of your search. That means that you increase the distance between the town you have entered and the town where the required institution is located. If you are using the advanced search function, you should enter less restrictive search criteria. If there are still no results, please use the contact form under the navigation item "Feedback" to report the problem.

What does the local foreign affairs office do?

The local foreign affairs offices are reponsible for measures relating to legal residence and passport matters. They make decisions in accordance with the Residence Act and in accordance with other laws concerning legal conditions for foreigners. Therefore, local foreign affairs offices are the first contact point for all questions in these areas.

The number of hits is too high, what should I do?

First try to reduce the area of your search. That means that you reduce the distance between the town you have entered and the town where the required institution is located. When using the advanced search, rather than selecting a Federal Land, select a Landkreis instead, or enter a specific address or postcode. If you are looking for integration courses that are already running you can reduce the number of hits by setting the "earliest course start date" to a date which is in the recent past.

What is the difference between a quick search and an advanced search?

A quick search only works with a specific address or postcode. An advanced search offers more options. For example, you can search by Federal Land or Landkreis. In a quick search you can search by integration course location; in an advanced search you can search for integration courses that are already running.

Why is only one regional office shown?

There is only ever one regional office responsible for a specific region or for a specific postcode area.

What does the initial advisory services do?

The initial advisory services for immigrants advise and help adult immigrants, above all, those who have newly immigrated.

What is a regional coordinator (Reko) and what is a regional office?

The Federal Office for Migration and Refugees' external offices in the area of integration take the form of regional offices. These are the contact points for providers of integration measures and are responsible for local integration work.

Why is only one local foreign affairs office shown?

There is only ever one local foreign affairs office responsible for a specific region or for a specific postcode area.

What is the difference between an integration course location and an integration course provider?

The integration course takes place at the integration course location. This location is not necessarily the same place as the address of the integration course provider. Many integration course providers offer several courses at different course locations. If the address of the provider differs from that of the course location, both addresses will always be given in the details.

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