BAMF - Bundesamt für Migration und Flüchtlinge - The return hotline

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The return hotline

The nationwide return hotline

Prospective returnees, authorities and volunteers can address their questions on voluntary return to the Federal Office’s return hotline in order to obtain initial information.

Hervorhebung_Beratung_en: The return hotline can be reached as follows:

Monday to Friday between 9:00 a.m. and 3:00 p.m.

Telephone number: +49 911 943-0

The return hotline accepts enquiries by telephone in German and English.

The return hotline is an effective complement to the local advice centres of the Länder.
As the first port of call, information is provided there regarding existing return and reintegration programmes, and information is available as to the closest return counselling centre.

Additional Information


Do you have any questions? Please contact us!

Federal Office for Migration and Refugees - return hotline

Frankenstraße 210
90461 Nürnberg
Telephone: +49 911 943 - 0
Fax: +49 911 943 - 1000
E-mail: Write a message
to contact form

Information Centre for Voluntary Return (ZIRF)

E-mail: Write a message
to contact form

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