Information for users
Useful tips and information for using the internet service of the Federal Office for Migration and Refugees
The Help pages cover the following topics:
- screen resolution and browser compatibility
- barrier-free access
Screen resolution and browser compatibility
The service has been provided in accordance with the guidelines contained in the Ordinance on the Establishment of Barrier-free Information Technology in accordance with the Act on Equality of Persons with Disabilities.
The pages have a uniform structure; navigation and the content are broken down into separate areas. Typing ALT+0 and Enter will take you directly to the contents page.
Table of contents
The Table of contents shows you the basic structure of the www.bamf.de pages. You can click on the individual links to go directly to the page that interests you.
Changing the font size
You can configure the font size according to your individual viewing wishes. Internet Explorer lets you choose the "Text size" on the "View" menu item. If you are using Firefox, you can click on the "View" menu item and then "Zoom" and can change the font size with "Larger" or "Smaller".
Choice of language
Words which are not in Duden's "Deutsches Universalwörterbuch" are marked with a language label. This enables for instance a reading program to select the correct pronunciation.
We have been offering barrier-free PDFs since May 2009. All barrier-free PDFs are labelled "barrier-free". If you would like to have an older PDF document or a publication in a barrier-free form, please let us know via the e-mail contact. (Ref.: PDF barrier-free).
A small number of documents are not barrier-free for a variety of reasons, such as because their content changes on a weekly basis, they contain foreign languages that are not supported or have content with highly extensive statistical and table data. These are labelled accordingly.
Tel.: +49 911 943-2436