You can send confidential news with the certified key to E-mail: poststelle@erv.bamf.bund.de

Enquiries for general topics of the BAMF
Press Office of the Federal Office

Citizen service
The citizen service is available for questions about topics of integration and migration matters, particularly for integration courses within Germany. Please note our service times.
Phone: +49 911 943-6390
Fax: -----
E-mail: info.buerger@bamf.bund.de

Hotline for asylum proceedings
With help of the hotline for asylum proceedings it is possible to receive information from archive or proceedings files. The main purpose is the clarification of the receiption of application for political asylum, stand of pending cases, the responsible authority for foreigner, the existence of an asylum proceeding, the place of residence of the applicant as well as forwarding of documents from the files by requests. Please note that fundamental enquiries will be forwarded only to the party of the proceedings or authorized persons e.g. laywers, authorities for foreigner, courts, public prosecutor´s offices, police authorities, social welfare organisations as well as applicants themselves.
Phone: +49 911 943-8440
Fax: +49 911 943-8495
E-mail: ref435posteingang@bamf.bund.de

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