Contact details

Our website answers a large number of questions, providing information that you can access via a variety of different channels:

Your service points at the Federal Office

Please contact the Service Centre if you would like to contact us by telephone:

  • our Service for other authorities for any questions from immigration authorities, youth welfare offices, court-appointed guardians, courts, attorneys and the police regarding the status of a case,
  • our Service for citiziens for questions from all other authorities (e.g. social welfare offices, job centres, employment offices, etc.), integration course providers on integration courses, trainer registration, migration, naturalisation, return and Jewish immigration,
  • the Press Office for questions concerning the media,
  • the Advice Center on Radicalisiation for advice in case of radicalisation of relatives or acquaintances,
  • the Internet editorial team for questions regarding the website of the Federal Office,

  • the Working and Living in Germany hotline on the topics

    • job searches, work and career,
    • recognition of foreign professional qualifications,
    • entry and residence, and
    • learning German.

Please feel free to also write to us.

P.O. Box address:

Bundesamt für Migration und Flüchtlinge
D-90343 Nürnberg

Postal address (particularly to be used for registered letters):

Bundesamt für Migration und Flüchtlinge
Frankenstr. 210
D-90461 Nürnberg

Your data will only be processed for the purpose of dealing with your request. You can also find further information at Data protection.

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