Nationwide return hotline , Date: 2018.11.28, format: Article, area: Authority

The Federal Office's return hotline is an effective complement to the local counselling centres of the Federal Länder. As the first port of call, the hotline staff provide information about existing return and reintegration programmes and refer people to the nearest return counselling centres. Prospective returnees, public authorities and volunteers can contact the hotline from Monday to Friday (between 9:00 am and 11:00 am) with the questions they have about voluntary returns. Hotline staff can answer questions in both German and English.